Monitoring solutions

Monitor your infrastructure with the platform that fits how you operate

Not every company needs the same thing. Some want the license and run it with their own team; others would rather we handle everything. Here are the three options and when each one makes sense.

The first decision

Your own license, or a managed service?

Before comparing features, it helps to settle who will run the monitoring day to day. That almost always decides the rest.

I want the license

You buy the platform and it is yours. We implement it, configure it, and train your team, who then operate it. Full control over data, rules, and retention.

A good fit if you have an IT team with capacity to run it.

I want someone to run it for me

We set up the platform, keep it updated, configure the devices, and make sure everything keeps working. You just check the dashboards and get the alerts.

A good fit if you have no dedicated team, or would rather not add to their load.
Both GrafanaMonitor and PRTG Cloud fall here.

The three options

Monitoring platforms we implement

Each one solves a different scenario. If it is not obvious which fits, the table below compares them side by side.

Licence or rental

PRTG Network Monitor

End-to-end monitoring of network, servers, and applications. With the licence in your name or rented on PRTG Cloud.

  • Sensors for network, servers, and applications
  • Native Azure and AWS integration
  • Support for Cisco ASA, FortiGate, and Palo Alto
  • Service level (SLA) reporting
  • PRTG Cloud: MXN billing and 24×7 support from Mexico
SaaS platform

LogicMonitor

AI-driven hybrid observability for large, distributed infrastructures.

  • Over 3,000 ready-made integrations
  • Networks, servers, cloud, and containers
  • AWS, Azure, GCP, SD-WAN, and APM
  • AI-assisted detection and context

Comparison

The three, side by side

Still unsure? Write to us: we review your infrastructure and tell you which one fits, no strings attached.

 PRTG Network MonitorGrafanaMonitorLogicMonitor
ModelYour own license or cloud rentalManaged serviceSaaS platform
Who runs itYour team, or Xailna on PRTG CloudXailnaYour team
Getting startedImplementation and training; on Cloud, ready to useThree steps, nothing to installImplementation and training
Typical scaleBy sensors: fixed blocks on licence, monthly on Cloud50, 200, or 500 devicesLarge hybrid infrastructure
CloudAzure and AWSDevices and web servicesAWS, Azure, GCP, and containers
DashboardsPredefined and customizableGenerated from natural languagePredefined and customizable
SLA reportingYesYesYes
Best forFull control on licence, or no servers on CloudCompanies with no dedicated teamHybrid, distributed environments

Not sure which one you need?

Tell us what infrastructure you have and who runs it. We will tell you which of the three fits best and why, no strings attached.

Talk to an expert