Infrastructure monitoring

PRTG Network Monitor: full visibility of your network in real time

Monitor servers, switches, routers, firewalls, and critical applications. Detect failures before they impact your users with intelligent alerts and intuitive dashboards.

99.8% UPTIME 2.4ms LATENCY 347 SENSORS NETWORK TRAFFIC — 24H Core SwitchOK FirewallOK !WAN-02Latency VoIP GatewayOK

Why PRTG?

Advantages of monitoring with PRTG Network Monitor

A complete platform to monitor your entire IT infrastructure, available in the cloud or in your own datacenter.

Cloud in a Mexican datacenter

PRTG Cloud operates with high availability from Mexico. No server management, no additional licenses.

Third-party integration

Compatible with XpoLog, Grafana, and complete observability ecosystems. Frictionless connectivity.

24/7 Spanish-language support

Technical support included 24/7. By phone, email, and WhatsApp from Mexico.

Flexible pricing in MXN

Pay-per-use in blocks of 500 sensors. Monthly or annual billing, no long-term contracts.

Core functionalities

Comprehensive infrastructure monitoring

From the network to the cloud, PRTG monitors every critical component of your technology operations.

Network monitoring

Complete monitoring of traffic and performance across your network infrastructure.

  • Traffic and bandwidth usage
  • Latency and packet loss
  • NetFlow, xFlow, and jFlow analysis
  • Traffic composition by protocol
  • Link utilization and response times

Equipment monitoring

Monitoring of Windows and Linux servers, multi-vendor firewalls, and network devices.

  • Windows and Linux servers
  • SNMP and WMI monitoring
  • Multi-vendor firewalls
  • Switches and routers
  • 3,000+ device types

Web monitoring

HTTP/HTTPS availability checks, user flow simulation, and performance testing.

  • HTTP/HTTPS availability
  • Functional and load testing
  • Stress testing
  • 24/7 synthetic user
  • Testing from Mexico and globally

Cloud services

Integrated Azure and AWS monitoring

Automatically discover and monitor your resources across the leading public cloud platforms.

Microsoft Azure

Automatic discovery of 20+ Azure resource types via REST API. Complete monitoring of your Microsoft cloud environment.

SQL Database Virtual Machines Storage Accounts WebSites Redis DataFactory Service Bus ServerFarms

Amazon AWS

Monitoring of EC2 instances, EBS storage, RDS databases, Lambda functions, and Route 53 health, including costs.

EC2 EBS RDS Lambda Route 53 Costs CPU/Network

Multi-vendor compatibility

Firewalls supported by PRTG

Monitor firewalls from leading manufacturers with multiple monitoring methods.

FirewallMonitoring methods
Cisco ASANative sensor, SNMP, Syslog, NetFlow
FortiGateDevice template, SNMP, Syslog, NetFlow
Palo Alto NetworksDevice template, Syslog, NetFlow
SonicWallNative sensor, SNMP, Syslog, NetFlow
Sophos UTMDevice template, Syslog, NetFlow
CheckpointDevice template, SNMP, Syslog, NetFlow
MikrotikDevice templates, SNMP, Syslog, NetFlow
JuniperNative sensor, SNMP, Syslog, NetFlow
pfSenseSNMP, Syslog, NetFlow
WatchGuard FireboxSNMP, Syslog, NetFlow
Barracuda CloudGenSNMP, Syslog, NetFlow
DraytekSNMP, Syslog, NetFlow
ZyXELSNMP, Syslog, NetFlow

Availability and SLA

Measure and report your service level

Ping-based availability monitoring to meet and demonstrate your service level agreements.

99.9%
Target uptime
<5ms
Average latency
0%
Packet loss
24/7
Continuous monitoring

Automated availability reports

PRTG continuously measures the availability of each device and generates detailed SLA reports that you can share with your clients or internal teams.

  • Ping measurement with 5 packets per minute
  • Packet loss tracking
  • Maximum, minimum, and average response times
  • Uptime/downtime percentage calculation
  • Configurable and exportable SLA reports
With PRTG you know what's happening in your network before your users call you.

PRTG Cloud includes

Everything you need to start monitoring

No hidden costs. PRTG Cloud comes ready to use with everything included from day one.

Unlimited access to monitoring console
iPhone and Android mobile apps
Unlimited email alert delivery
24/7 support included
Automatic updates
Billing in Mexican pesos
Migration from PRTG on-premise
Installation and initial configuration
Training and knowledge transfer

Discover PRTG Cloud today

Schedule a free demo and discover how PRTG can give you complete visibility of your infrastructure from day one.

Request a demo